Google Review ManagementYour reputation, protected and growing.

Why do reviews matter?

Reputation management is important because it helps you foster better relationships with your current and prospective patients.

Over 90% of consumers take reviews into consideration when choosing a local business. That's a lot of potential patients you could be missing out on if your reviews aren't up to par!

Not only are online reviews accessible to anyone with internet access, they are also great at highlighting any trouble spots within a dental practice. If your star rating is low or you just don't have many reviews, that could be all it takes for a patient to take their business elsewhere.

Think about it: which would you choose? A practice with over 400 positive Google reviews, or one with just 6 positive Google reviews?

Reviews build loyalty, not just leads

When patients know that their dentists are willing to address their concerns, they are more likely to stay loyal to your dental practice for years to come. About 70% of consumers have changed their minds about a brand after having their negative review addressed.

Satisfied patients are also more likely to recommend your dental services to all their family and friends. Why not work with a dental marketing company that can manage your online reputation and use it to your practice's advantage?

The video above shows how we helped Kalamazoo Smiles increase their positive Google reviews.